🔒 Data Privacy & Deletion
Data Deletion Request
We respect your right to privacy. You can request deletion of your personal data collected through Adwix Media’s WhatsApp Business platform at any time.
How to Submit a Deletion Request
Simple 3-step process — we handle the rest
1
Send an email to [email protected]
Use the subject line: “Data Deletion Request”
2
Include your details
Your full name, phone number or WhatsApp number associated with the account, and a description of the data you want deleted.
3
We process your request
We will verify your identity and process the deletion within 30 days. You will receive a confirmation email once complete.
What Data We Delete
All personal data associated with your account
WhatsApp conversation history — All messages sent and received through our platform
Contact information — Your name, phone number and any profile data stored in our system
Message delivery records — Delivery status, read receipts and campaign interaction data
Account data — Login credentials and account preferences associated with your profile
Analytics data — Any usage or performance data linked to your identity
Deletion Timeline
What happens after you submit your request
📧
Day 1
Request received & acknowledged
🔍
Day 1–3
Identity verification
🗑️
Day 3–30
Data deletion processed
✅
Day 30
Confirmation sent to you
Ready to submit your request?
Our support team will respond within 24 hours to acknowledge your deletion request and guide you through the process.